1. Eligibility:
Returns or exchanges are accepted within 7 days of receiving the product. Items must be unused, in original packaging, and in the same condition as received.
2. Process:
* Contact us at \[your support email] to request a return/exchange.
* Include your order number and reason for return.
3. Refunds:
Refunds are processed to the original payment method after the returned product is inspected and approved.
4. Exchanges:
Exchanges are subject to product availability. If the desired item is unavailable, a refund may be issued.
5. Non-Returnable Items:
Gift cards, personalized products, and damaged items caused by customer misuse are not eligible for return.
6. Shipping Costs:
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
